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Frequently Asked Questions
Extra hours of troubleshooting beyond your membership package will be subject to an additional charge of $99 per hour. You will receive an invoice for these charges at the end of the troubleshooting session.
In the event that we come across intricate issues that cannot be promptly resolved or require extensive repairs entailing permits from local authorities, we will provide you with the most secure and economically viable resolution plan. Our unwavering dedication is to maintain the safety of your home.
In cases where necessary materials are not on hand during our visit, we will make every endeavor to procure them from nearby hardware stores. If particular materials can only be acquired online, we will return to our office to initiate the order on your behalf. Following this, we will reach out to you to arrange a follow-up appointment, which could involve a travel time charge of $99 per hour.
Kindly be aware that appliance repair services are not encompassed within our membership plans. Nevertheless, we will provide expert advice to assist with your electrical issues concerning appliances.
For specific repairs related to items like hot tubs, septic pumps, saunas, and similar equipment, extra fees may be applicable. These charges will be openly communicated to you during your appointment.
Certain household electrical hazards can pose a significant risk of house fires. Issues such as faulty wiring, circuit overloads, malfunctioning appliances, damaged outlets and switches, improper extension cord usage, problematic light fixtures, space heater handling, circuit breaker problems, rodent infestations, and DIY electrical work all contribute to fire hazards. To mitigate the risk of electrical fires, homeowners should conduct regular inspections and maintenance of their electrical systems, avoid overloading circuits, promptly replace damaged components, service appliances, practice safe usage of extension cords and space heaters, and rely on professionals for electrical installations and repairs. Implementing these proactive measures is crucial for reducing the potential for electrical-related house fires.
All our pricing, applicable to both members and non-members, is openly available on our website within the ‘Membership Plans’ and ‘Services’ sections.
For valued members, we offer the convenience of reaching our technicians beyond regular business hours to schedule troubleshooting appointments for resolving any issues.
1. Elevate to a Superior Plan
2. Enjoy Reduced Hourly Rates
All of our Emergency Response sessions are limited to 45 minutes of troubleshooting time.
Home inspection includes checking condition of the service meter, electrical panels and sub panels, GFCI type receptacles check, and condition of regular receptacles and switches.